That’s why every manager I work with has a factbook. It’s a three-ring binder that breaks down a manager’s tasks into small, manageable steps. Such a factbook keeps you on top of the details and assures that there are no misunderstandings between managers and their subordinates.
At its simplest level, the factbook is a tool that keeps you focused and disciplined about your work. It contains the minutes of meetings with your boss, all assignments, your progress against these assignments, and a 12-month schedule of future meetings. If it’s put together carefully, the factbook is the place to go where your work life is both organized and crystal clear.